What distinguishes us from our competitors?


24/7 German SAP support without night surcharge

Benefit from our seamless support coverage around the clock every day! We support you from Germany together with our German team in New Zealand.

Local and partnership-based proximity ensure needs-based support

Experience the advantages of a partnership consulting directly in your vicinity! We ensure that resources are selected and made available to suit your needs in every respect: professionally, personally and culturally. The transition phase gives us an overview of your processes and then, combined with our many years of experience, forms a holistic view in order to ensure the smooth running of your processes with cross-functional ticket processing.

Service-supported support solutions supplemented by a multi-level control and information system

Enjoy the security of a running business with functioning processes! We support your applications and processes as well as your basis and your systems. Control your business and your operation! We provide you with control and information systems for monitoring and / or develop with you KPIs for your processes and your business.

We monitor the constant quality in the provision of our AMS services and secure your business with our team of experts. Open and honest communication is important to us, especially when difficulties and challenges arise!

Martin Pluntke & Hans-Gert Wittenschläger - Management AMS

Our specialities in the AMS

Our Offering

Are you looking for a reliable partner for your SAP Basis operation? Are you tired of working with foreign offshore resources in English in different time zones and cultures? Do you have the impression that your current service provider does not have enough experienced consultants? Then come and join us! We guarantee a continuous German-speaking AMS operation with highly qualified consultants from our German locations. Innovative products as intelligent extensions and tools for your business, combined with a structured process model based on ITIL processes, round off our offering.

SAP application operation

No matter what challenges your system has: an ancient release status, many modifications, exotic processes, unstable processes, performance problems and system downtimes - we accept every challenge! And, of course, we also take care of the operational operation of your SAP applications and
-business processes.

SAP BASIS Operation

No matter whether you need an extended workbench or want to outsource the entire SAP basic operation - we are your partner! As a "thinking partner", we go beyond the mere processing of tickets and proactively suggest improvement measures. We also offer you intelligent monitoring, change and transport management solutions that generally make your business safer and more transparent.

SAP PI/PO/PRO Operation

RealCore is THE SAP technology consulting contact when it comes to integration. With one of the largest German-speaking teams on the market, we have been able to gain experience and expand our know-how in countless projects since the first XI release (today SAP PO/PRO). This is also shown by our publications for SAP Press. Intelligent monitoring and alerting tools are part of our toolbox for operating your integration layer.

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